FAQ

Frequently asked questions

What to expect before you put your catalog into SKU Clear.

Is there a free plan?

Yes. Free includes up to 3 products and 2 channels, with core catalog management, channel readiness, documents, and buyer spec sheets. No card and no time limit.

What do paid plans add?

Growth adds supplier disruption alerts, channel margins, and channel exports. Pro adds advanced cross-catalog reporting and more product capacity. Agency supports the largest catalogs and unlimited brands.

Do you store my recipes or formulas?

No. SKU Clear stores ingredient names and supplier relationships, not quantities, ratios, or formulation percentages.

What counts as a product for plan limits?

Each distinct product you track counts once. Pack sizes live inside the product and do not count separately.

Can I import my existing catalog?

Yes. You can import product data by CSV and use the included templates to speed up catalog setup.

Can I manage more than one brand?

Yes. Growth and Pro support up to three brands. Agency supports unlimited brands for co-packers, brokers, and teams managing client catalogs.

What happens if I reach a plan or feature limit?

Nothing is deleted. You can continue editing data already in your account. SKU Clear asks you to upgrade when you need more catalog capacity or a gated operational feature.

Can I cancel anytime?

Yes. Paid accounts can manage or cancel billing from Account. After cancellation, the account returns to Free and existing data is retained.

Can more than one person log in to the same account?

Each account is currently designed around one login. Contact us if your operation needs shared team access.

Do you have an affiliate program?

Yes. Approved affiliates earn 20% of eligible referred payments, subject to the affiliate terms. See the affiliate program.

Is my data private?

Yes. Catalog, supplier, document, pricing, and brand data are private to your account and are not visible to other customers.

Still have a question?

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